Privacy Policy
Last updated: February 2026
1. Introduction
OurRaise.co ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fundraising CRM platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Company information (company name, industry, website)
- Investor data you add to the platform
- Communication content (emails, notes, interactions)
- Payment information (processed securely by our payment provider)
2.2 Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, updates, and marketing communications
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: With third-party vendors who assist in providing our services (hosting, analytics, email delivery)
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Request portability of your data
- Withdraw consent where processing is based on consent
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: OurRaise.co Pty Ltd, Australia